Motherhood Case study

From a one-off booking app to an ongoing pregnancy companion

I led the design of Motherhood's Maternity experience, extending an appointment-booking app into a monthly paid pregnancy service that stays useful across pregnancy.

Role
Product Designer
Ownership
End-to-end product design
Scope
Maternity, Mom & Baby, IVF
Platform
Mobile app
Domain
Consumer Health · Maternity · Subscription
The Motherhood home screen: pregnancy-stage guidance and quick actions
The home screen's daily activities for week 4: water, nutrition, soul, mind and fitness
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Reported outcomes

Reported product metrics, within four months of launch:

~26% Growth in users 85,816 → 108,654 in four months
34% Growth in mothers Mothers reached 41% of the user base
26.44% App to hospital conversion New app users who became Motherhood hospital patients
~61% Monthly Pregnancy Calendar usage Among pregnant users
35.8% Course-library reach Among new users
12,916 Appointments booked per month Up 12%

The opportunity: support beyond an appointment

Motherhood cared for thousands of pregnant patients, but it had no app to support them through pregnancy. The one app it ran was built largely for appointment booking, and even that did not work reliably. I redesigned that booking experience first, then we built the dedicated Maternity vertical.

A maternity organisation had no maternity app. Thousands of pregnant patients, and nothing to support them across pregnancy, between one appointment and the next. That absence, not the booking screen, was the real opportunity.
Free Appointment discovery and booking, open to everyone.
Motherhood One A monthly paid experience bringing pregnancy guidance, everyday support and healthcare access together.

This changed the product's role: from a utility used for a single transaction to a service designed to stay useful between appointments.

My contribution: connecting clinical expertise and product delivery

I worked directly with the founder/CXO and interviewed doctors to understand the clinical input the experience needed. Doctors tested prototypes and gave feedback as the designs developed, and their involvement went well beyond reviewing screens.

  • Doctors supplied the dietary items for different patient types and prepared the underlying activity content.
  • Two Motherhood doctors certified in yoga volunteered for the team's original pregnancy exercise videos, recorded with professional videographers, audio equipment and a dedicated space.

My job was to translate that expertise into a coherent consumer experience: what users saw, how guidance was organised, how they could act on it and where professional support stayed accessible. I also worked hands-on in Strapi, uploading and organising the content and images behind the screens.

What the market was missing

Before I designed anything, I subscribed to and tore down the leading maternity and fertility apps, capturing hundreds of screens across onboarding, week-by-week tracking, nutrition, content, community and paywalls. I wanted to see what the category already did well, and where it left a gap.

A board of captured competitor maternity-app screensA board of captured competitor maternity-app screensA board of captured competitor maternity-app screensA board of captured competitor maternity-app screens
A slice of the teardown: the maternity and fertility apps I pulled apart, screen by screen.

They were strong on content, tracking and community. What none of them did was connect a pregnant woman to her actual care.

CapabilityMaternity apps on the marketMotherhood One
Week-by-week tracking and development visualsYesYes
Editorial content libraryYesYes
Community and forumsYesYes
Fertility and IVF educationSeparate appsBuilt in
Connected to a real hospital, doctor and bookingsNoYes
Doctor-authored, localized for Indian patientsRarelyYes
One journey across fertility, pregnancy and babyNoYes
Daily guidance with reminders and a route back to careRarelyYes
The market gave women content, tracking and community, but kept it disconnected from their real doctor, generic to their context, and split across life stages. That gap is what Motherhood One was built to close: a hospital-connected, doctor-authored, localized companion that turns guidance into daily action and carries a patient from fertility through pregnancy to early motherhood.

What I learned from interviewing doctors

Interviewing Motherhood's doctors shaped the clinical thinking behind the product. Five themes stood out, each tied to a concrete design response:

Guidance needs to change with pregnancy stage.

In the product Weekly Baby, Body and Checklist content, trimester education and pregnancy-week fitness access.

Nutrition needs health context alongside food preferences.

In the product Condition, complication and allergy intake, with different plan and consultation routes.

Prenatal exercise suitability cannot be assumed.

In the product Consent confirmation, suitability information, discomfort feedback and consultation-linked activity locks.

Self-guided information needs a route back to care.

In the product Booking access alongside doctor notes, nutrition, symptoms and fitness.

Expert advice needs a practical next action.

In the product Meal options, recipes, guided activities, reminders and checklists.

1. Making a large maternity experience relevant to today

The product spanned a lot of ground:

Healthcare bookingWeekly guidanceNutritionExerciseWellbeing activitiesSymptom loggingMedication remindersEditorial content

A directory of features alone would leave users to work out what mattered. So the homepage leads with pregnancy context:

The Motherhood pregnancy homepage: a greeting, a familiar size comparison (Flax Seed), the week calendar, a Week 4 development visual, and the upcoming appointments and Book Appointment card below 1234
1 A familiar size comparison for the week
2 The current pregnancy week, up front
3 A development visual for where the baby is
4 Appointments sit right under the context
Context first: the week, a development visual and a size comparison lead, and appointments, guidance and daily activities arrange around them.

Weekly guidance is organised into three understandable questions:

  • What is happening to my baby?
  • What is happening to my body?
  • What should I do?
Three doctor-reviewed cards for the current week: Your baby at 4 weeks, Your body at 4 weeks and Your checklist at 4 weeks, each reviewed by Dr. Nazaneen Homaifar
The three questions, answered for the week: Baby, Body and Checklist cards, each doctor-reviewed.

Tap any card and it opens a doctor-reviewed detail for the week: the baby's size, what is developing, and a route straight to a video consultation when a user wants to ask more.

The Baby detail screen for week 4: size stats (length, weight, size) and weekly development insights, reviewed by Dr. Nazaneen Homaifar
The Body detail screen for week 4: weekly insights about the pregnancy and cycle, reviewed by Dr. Nazaneen Homaifar
The Checklist detail screen for week 4: vitamin and caffeine guidance, reviewed by Dr. Nazaneen Homaifar

The Baby, Body and Checklist detail screens: doctor-reviewed and stage-specific, each ending in a Book Video Appointment.

Symptom logging is the other half of the daily loop, and it runs in two directions. A user can record what they are feeling, and anything they log is met with an explanation and, where it helps, a route to a doctor.

The Log your symptoms section on the homepage: Calm Mood, Increased Appetite and Stress cards, each with a short why explanation and the doctor who prepared it, plus a Talk to our psychologist card that books an appointment
Log your symptoms on the homepage. Each card (Calm Mood, Increased Appetite, Stress) carries a plain-language reason and the doctor who prepared it, and a fourth card routes straight to a consult.

Tapping Add opens the full check-in. Symptoms are grouped the way a clinician would ask about them, and a user selects as many or as few as apply before logging the lot against the week.

The symptom check-in screen, dated to 27 May, Week 4, with categories Mood, Signs and Vaginal Discharge, each offering multiple selectable chips, some shown as logged 123
1 Dated to the exact pregnancy week, so a log stays in context
2 Seven clinical categories, from mood to physical signs to swelling
3 Multi-select chips; a solid chip means logged, and nothing is required
The check-in continues through sex, appetite, digestion and swelling, and ends in a single Submit.

Logging is never a dead end. Tapping a symptom opens a short, doctor-reviewed explainer: whether it is common at this stage, what might be causing it, and when it is worth a conversation.

Story frame 1: You logged feeling calm, reviewed by Dr. Nazaneen Homaifar
Story frame 2: Is it common now? Feeling calm is the second-most recorded mood symptom
Story frame 3: Possible causes, the hormone progesterone can uplift mood
Story frame 4: a study found being relaxed in pregnancy is associated with benefits
Story frame 5: keep in mind that mood swings are common, rely on your provider and loved ones
Story frame 6: Talk to our experts, with a Book Video Appointment action

Tapping Calm Mood opens a doctor-reviewed story: it is logged, whether it is common, possible causes, a reassuring study, what to keep in mind, and a way to talk to an expert.

Usage signal: approximately 61% of pregnant users opened the Pregnancy Calendar each month. This indicates recurring use of stage-based content, without establishing that a particular interface decision caused it.

2. Turning expert guidance into everyday action

Clinical guidance only helps if people act on it. So instead of publishing advice to read, I reshaped each week's guidance into a small set of daily actions a user can actually finish, grouped into five areas and paced so a day feels doable rather than demanding:

WaterNutritionSoulMindFitness
The full weekly activity section: a nutritionist coach header, a Water, Nutrition, Soul, Mind and Fitness tracker with a points total, and a daily card for each area with a completion state and an optional reminder 1234
1 A named clinician owns the plan for the week
2 Five areas, tracked together with points: Water, Nutrition, Soul, Mind, Fitness
3 Each area becomes one small action with a clear done state
4 An optional reminder per activity, set to its own time
One week of guidance, reshaped into five daily actions, each with a point to earn, a done state, and a reminder a user can switch on.

Points and reminders turn the plan into a simple loop: finish an action, mark it done, earn its point, and the five together complete the day. Reminders are optional and set per activity, so it nudges without nagging.

Each activity was prepared with doctors, and some leave room to choose. Within Mind, a user picks from options such as guided meditation or affirmations rather than following one fixed task.

Soul Music, art, nature and journaling.
Mind Guided practices such as body scanning and affirmations.
The Mind activity screen: Pick mind activities of your choice for today, a grid of roughly ten-minute options including Body Scanning, Protective Light Guided Meditation, Progressive Music Relaxation, Conversations with the womb, Affirmations for birth, Pregnancy Affirmation and Parent's Affirmations, each with a Begin button
Mind, opened up: a choice of roughly ten-minute practices, each doctor-made, so a user starts from what they need that day rather than one fixed task.

Explanations and video guidance help users understand an activity before completing it, and rewards recognise participation without implying a measured health benefit.

Medication reminders connect instructions to routine. Users configure the details and see scheduled medicines on the homepage with Take and Done states.

Medication detailsBefore / after foodMeal timesFrequencyDuration
The Add Pill form: medication name, type and dosage, an intake type of before or after food, intake times for breakfast, lunch and dinner, a frequency choice and an end date
The frequency screen set to specific days: a Choose Days selector showing S M T W T F S, with a start date
The Meal Time screen: when the user usually has breakfast, lunch, dinner and evening snacks, and when they sleep and wake, then Continue to Add Pill

Adding a medicine is its own small check-in: name, type and dose, and whether it is before or after food; the exact days it repeats; and the user's own meal and sleep times, so a dose lands at a moment that already exists in their day.

Once a medicine is added, its scheduled doses surface on the homepage:

The medications reminder on the homepage: a Never miss a dose card with Add Pills, Before Breakfast and After Dinner tabs, and a list of scheduled medicines (Neurobion and Folic Acid) each showing a Done or Take state 1234
1 Add Pills opens the add-a-medicine check-in
2 Doses grouped by time of day: before breakfast, after dinner
3 A green Done marks a dose already taken
4 A black Take is a dose still due
Medication reminders on the homepage, grouped by time of day, each dose showing a Take or Done state.

Nutrition: personalised guidance with clinical boundaries

Doctors manually supplied dietary items for different patient types, organised across pregnancy stages and condition-specific groups. The intake collects health context alongside practical preferences:

Medical conditionsPregnancy complicationsAllergiesDiet preferencesFoods to avoidActivity level

Different answers lead to different routes:

1
Nutrition intake User Health context alongside food preferences.
2 conditional
Condition follow-ups Some conditions open additional questions.
3 clinical route
Nutritionist consult Nutritionist Complex cases route to an individual plan; review and preparation states show while it is not yet ready.
4
Ready plan Organised by meal time with food options, portions, recipes and expert attribution.
5
Book on homepage Nutritionist booking sits directly below the plan.
Nutrition intake screen asking the user to select existing medical conditions
A condition-specific follow-up question that opens when a relevant condition is selected, asking for blood sugar levels after fasting and after meals

The nutrition intake collects health context alongside preferences, and different answers route to different plans or a nutritionist consultation.

The ready personalised diet plan on the homepage: meal-time tabs (Breakfast, Mid morning snack, Lunch, Afternoon Snack, Dinner) and a full row of breakfast options (Carrot Juice, Dates, Cow's Milk, Cucumber juice, Apple juice, Soaked Almonds), each a GDM Diet option with a View Recipe button, plus expert attribution and a Learn More link to the methodology
The ready plan, unclipped: meal-time tabs across the top, and a full row of doctor-planned breakfast options, each with a recipe, plus a Learn More link into the methodology.

Tapping View Recipe does not jump straight to the dish. A suitability check comes first, then the recipe itself.

The recipe suitability check: Hello Alia, before you view the recipe, have a look at what it contains (Carrot, Sugar, Soy, Nuts) and who it is not suitable for (Diabetes, Gestational Diabetes Mellitus), with a Continue button
The Carrot Juice recipe screen: a recipe video, an ingredients list and a step-by-step method for juicing or blending

Before the recipe, a plain-language check: what it contains, and who it is not suitable for (here, diabetes and gestational diabetes). Then the recipe arrives with a video, ingredients and method.

3. Building pregnancy fitness around safety, not just completion

Fitness meant both creating original content and designing how users would reach it. The team produced Motherhood's own videos with two yoga-certified doctors, placed within a pregnancy-stage programme rather than an undifferentiated exercise library.

The flow puts safety before the video, and keeps a route back to care after it:

1
Confirm pregnancy week User Sets the stage-appropriate programme.
2
Doctor consent Doctor Attribution and confirmation of doctor consent.
3 safety
Suitability check Conditions that may make an exercise unsuitable are shown first.
4
Guided video The exercise itself, then mark the activity complete.
5
Completion & rewards Participation is recognised, without implying a measured health benefit.
6
Post-exercise feedback Difficulty, instructions and discomfort.
7 care route
Lock & consult Concerning discomfort can lock further activities and prompt a video consultation.

In the product, the heart of that flow is three screens: the exercise introduced on its own, the guided video, and a feedback check straight afterwards.

The fitness exercise intro screen: Let's get started on your 1st exercise, Shoulder rotation, 03 minutes, a Know More button and a START button
The guided fitness exercise screen in portrait: the Shoulder Rotation video with a yoga-certified doctor demonstrating and a Mark as Complete action
The post-exercise feedback screen: rate your experience, the difficulty level and the quality of the instructions, and select any discomfort felt (shortness of breath, palpitations, spotting, dizziness, pelvic pain and more), then Submit

Left to right: each exercise opens on its own with a name, a length and a START; the guided video, recorded with Motherhood's yoga-certified doctors, ending in Mark as Complete; and a post-exercise check that rates difficulty and instructions and flags any discomfort, which can route a user back to care.

The design makes an important boundary visible: activity completion does not override the need for clinical attention.

That connection (from guidance to activity, feedback and care) is the strongest example of how clinical considerations shaped the consumer experience.

4. Making the subscription tangible

Users without a subscription still meet pregnancy context and hospital-booking entries. Rather than relying only on a separate sales page, paid experiences are previewed exactly where users would use them:

Doctor notesDaily plansSymptom guidanceLocked health-library content

The subscription introduction and detail screens then explain the wider offer through benefit summaries, expert-video previews, pricing and FAQs. Account screens cover status, renewal, payment methods and cancellation, with access continuing until the displayed end date.

The subscription hero: Welcome to Motherhood One, India’s first personalised pregnancy healthcare subscription, offering free video consultations worth 2000 rupees, with trust badges for 5.3K+ moms and 500+ doctors
What is included in the subscription: free video consultations, a daily diet plan from nutritionists, and daily yoga and exercises from a pregnancy coach
The subscription pricing: Motherhood One at 499 rupees a month (down from 1999) for the next 100 customers, with expert videos from a nutritionist and gynaecologist as social proof

The Motherhood One sales page, in three beats: the free-consultation hook with trust badges; what the subscription includes (consults, diet, yoga and more); and the pricing, with member testimonials and expert videos as social proof.

Together these show attention to the whole membership lifecycle, not only acquisition. The supplied screens do not establish checkout behaviour or conversion improvements.

5. A secondary feature became a meaningful lesson

I included the Pregnancy Journal as a secondary feature, without expecting it to become a major reason to use the app. The journal offered entries, reminders and a passcode option.

The CXO I worked with later shared that some women were using it to write openly about difficult experiences at home. Its role as a space for emotional expression became more meaningful in retrospect. This was an observation relayed by the CXO, not a user interview or evidence of a clinical mental-health outcome.

It reminded me that users can find value beyond the purpose a designer initially imagines. A feature for documenting pregnancy could also become a place to express what pregnancy felt like.

The Pregnancy Journal on the homepage: dated entries such as Today and Yesterday, with an add button
The Pregnancy Journal: dated entries a user can add to day by day. Some women used it to write openly about difficult experiences at home.

6. Kick Counter: a simple interaction with complete supporting states

The Kick Counter centres on tapping an illustration of baby feet when the baby kicks. A count and timer show the active session, with Reset and Finish once it is underway. Completed sessions record start time, end time, duration and kicks; today's entries stay below the counter and View All opens date-grouped history.

The Kick Counter at rest: Tap the feet when your baby kicks, a baby-feet illustration, a count of 0 and a timer at 00:00:00, with Reset and Finish disabled
The Kick Counter mid-session: 3 kicks, a running timer at 00:04:12, and active Reset and Finish buttons, with today's recorded sessions below
The Kick Counter history: 10 kicks today, and sessions grouped by date (Today, June 30, May 14), each row showing start, end, duration and kicks

Three states of one small interaction: the resting counter with its controls disabled; a live session counting kicks against a timer, Reset and Finish now active; and the full history, grouped by date, that View All opens.

Supporting dialogs make record changes explicit:

  • Editing a start time.
  • Resetting a session.
  • Deleting entries.

The feature is a recording tool, not an automated diagnosis or evidence of improved clinical monitoring.

7. Information, live expertise and everyday discovery

Beyond the daily plan, three surfaces let users explore on their own terms:

Health library Trimester do's and don'ts across work, hazards, prenatal yoga, books, home prep and maternity fashion, with search, categories and bookmarks.
Pregnancy news Featured cards with photography, dates, reading times and excerpts, opening into full articles. Lifestyle content is kept distinct from clinical guidance.
Webinars Topic, date, time and speaker, with Register Now or Join Now, filterable by trimester and postnatal.

These add discovery and registration or join entry points into expertise, not verified attendance outcomes.

The Health library surfaced on the homepage: a trimester do's and dont's card grid covering managing work, hazards to avoid, prenatal yoga, recommended books, preparing your home and maternity fashion
Pregnancy news and personalised webinars on the homepage: a featured news highlight and upcoming expert webinars with Join Now and Register actions

Two more surfaces for self-directed discovery: the Health library as trimester do's and dont's (managing work, hazards to avoid, prenatal yoga, books, preparing the home, maternity fashion), and Pregnancy news as a featured highlight alongside expert webinars with Join or Register actions.

8. Community: designing participation, not only a feed

The Community designs cover the whole participation journey. Month-based groups sit alongside topic spaces:

Month-based groupsMental healthNutritionBaby namesPregnancy tips

Before joining, group rules set expectations around kindness, judgement, promotion, spam and sensitive content, so expectations are visible before entry rather than left implicit. Participation flows cover:

  • Text and image posts, with attachments added or removed.
  • Comments and nested replies.
  • Likes, sharing and deletion with confirmation.
Community screens: month-based groups and topic spaces, group rules shown before joining, and posts with comments and replies
Community: month-based groups and topic spaces, with group rules shown before joining and full posting, comments and replies.

Community is included as designed scope; launch status and moderation effectiveness need separate confirmation.

9. Profile: managing a broader relationship with Motherhood

Profile manages a broader relationship with Motherhood than the daily dashboard. It centres on life-stage selection:

PregnantTrying to ConceiveMotherTrack My Cycle

The account experience brings the rest together:

  • User switching, Add User and profile-completion progress.
  • Quick access to Kick Counter and Pregnancy Journal.
  • Bookings, life-stage settings and subscription management.
  • Help, settings and logout.

The designs acknowledge the account extends beyond a single pregnancy screen. They do not, by themselves, establish family permissions or automatic transitions between life stages.

Subscription introduction and the unsubscribed homepage

The unsubscribed homepage keeps pregnancy-week context, the development visual, calendar and hospital-booking entries, with contextual previews explaining doctor notes, fitness, nutrition, symptom guidance and locked library content where users would meet them.

A segmented promotional introduction presents Motherhood One through nutrition, coaching, doctor notes, symptoms, tools, consultations, meditation and rewards, each screen keeping a Get Motherhood One action. The longer page adds clinician imagery, expert-video previews, pricing, testimonials and FAQs; active-membership screens handle renewal, payment visibility and cancellation.

These marketing elements explain the offer; their sample claims are not project outcome metrics.

10. Later evolution: Motherhood Champions Academy

Courses arrived much later, expanding Maternity from daily guidance into structured learning about pregnancy and preparing for labour.

Introducing learning and recognising progress

The homepage introduces the Academy with course cards and a learning dashboard: stage completed, badge earned, courses completed and a progress bar with milestones like Rising Mom and Power Mom.

Motherhood Champions Academy: the learning dashboard with stage, badge, courses completed and a preparedness bar, plus course detail, a chapter quiz and downloadable certificates
Motherhood Champions Academy: the learning dashboard (stage completed, badge earned, courses completed, preparedness bar), course detail, chapter quizzes and downloadable certificates.

The preparedness percentages are product milestones, not clinically validated measures of readiness.

From discovery to chapter completion

Course detail screens combine expert attribution, topic tags, an About This Course explanation and a chapter list. Chapters carry distinct states so a returning user can spot unfinished work:

CompletedPartially watched, time remainingQuiz pending

Quizzes, feedback and the next step

Each chapter runs the same loop, from watching through to a certificate:

1
Course detail Expert attribution, topic tags, About This Course and a chapter list.
2
Watch chapter Chapters carry distinct states: completed, partially watched, quiz pending.
3
Chapter quiz Selection, submission and feedback before the next question.
4
Result Score, with Begin Next Chapter or Watch Later.
5 milestone
Stage complete The final quiz leads to the completed stage, a badge and Finish Course.
6
Download certificate A persistent, downloadable record of completion.

The experience connects watching, answering, feedback and progression rather than treating videos as the whole course. Placeholder quiz questions in the mockups are not evidence of validated assessment or measured learning.

Certificates and returning to completed courses

Completed courses show checked chapters with replay access and View Certificate. The collection provides downloads and earned dates across subjects including fitness, labour preparation and hydration, giving achievement a persistent place beyond a one-time congratulations screen.

The reported discovery signal was that 35.8% of new users reached the course library. It belongs to this later phase and measures discovery, not completion, understanding or clinical readiness.

The delivery work behind the experience

The vertical depended on a substantial body of content, and the screens were only one part of making it real:

Weekly guidanceSymptom explanationsActivitiesFood optionsRecipesImagesOriginal exercise videos

I spent significant time in Strapi uploading and organising app data and images, connecting the designed journeys with the content they needed to function. Clinical collaboration, doctors testing prototypes, original video production and content implementation were all part of the work.

It strengthened my understanding of product ownership beyond the prototype: a content-heavy healthcare experience needs attention to both its interactions and the material behind them.

Beyond Maternity

After Maternity's successful run, I extended the same product into two further stages of the patient journey, carrying the pregnancy-experience approach into a newborn's early months and into the demands of a treatment cycle.

Mom & Baby

Mom & Baby carries the structure into early parenthood. It captures growth and everyday moments, manages the vaccination schedule and milestones, and follows the baby's physical, cognitive and sensory development month by month, while keeping space for the mother's own wellbeing.

Growth captureVaccination passportMonth-by-month developmentMood journalDaily affirmations
Mom & Baby screens: growth capture, a baby vaccination passport, month-by-month development activities, a mood journal and daily affirmations
Growth capture, a vaccination passport, month-by-month development activities, a mood journal and daily affirmations for new mothers.

IVF

IVF gives couples a clear picture of a demanding process. A stage-by-stage timeline sets out where they are with reminders and appointments, injection and diet schedules are tailored to each phase, and everyday tracking covers the cycle, health metrics and fitness.

IVF timeline and stagesInjection schedulesDiet plansOvulation calendarBMI and healthFitness and water
IVF screens: an IVF timeline with stage tracking, injection and diet schedules, an ovulation calendar, a BMI tracker and daily fitness and water goals
An IVF timeline with stage tracking and reminders, injection and diet schedules for each phase, an ovulation calendar, BMI and health metrics, and daily fitness and water goals.

What I took forward

Designing a healthcare product extends well beyond its screens. Clinical collaboration, prototype feedback, original content production, content management and routes back to care all shape the delivered experience.

The work also meant connecting two needs: making support approachable enough for everyday use, while preserving the boundaries where professional attention matters. Following Maternity's successful run, I built the Mom & Baby and IVF verticals, and Courses later expanded the same experience with structured lessons, quizzes, progress and certificates.

Thanks for reading.